Webinar: Unleashing the Power of IFS Community Forums

1. Introduction (5 minutes)

• Welcome and Opening Remarks:

2. The Evolution of Customer Communities (10 minutes)

• Historical Context:
• Why Community Forums Matter:

3. Benefits of IFS Community Forums (15 minutes)

• Knowledge Sharing and Self-Service:
• Feedback Loop:
• Peer-to-Peer Support:
• Brand Advocacy:

4. Real-World Use Cases (20 minutes)

• Technical Troubleshooting:
• Best Practices Sharing:
• Product Feedback and Roadmap Influence:

5. Engaging Community Members (5 minutes)

• Gamification:
• Moderation and Community Guidelines:

6. Metrics and Success Measurement (5 minutes)

• Key Metrics to Track:
• Quantifying ROI:

7. Q&A Session (10 minutes)

• Open the Floor:
• Closing Remarks:

Voin alkaa jo ottamaan ilmoittautumisia vastaan eli laita postia minna.ingram@teknos.com jos olet kiinnostunut tulemaan kuulolle.